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Why use badger hair?

What should I do with my brush after a shave?

How long does a custom handle take to make?

How long does a brush take to ship?

Why is my brush losing hair?

What is that terrible smell?

What kind of return policy do you have?

Why use badger hair?

• When used with a good soap or cream, a brush raises the hair for shaving and massages the face while cleansing and mildly exfoliating. Badger hair is considered the best hair available for use in shaving brushes. It is very soft yet resilient, and holds tons of water.

What should I do with my brush after a shave?

• Using a firm grip, shake the excess water from the brush. Then set it on it's end, letting it dry in an open area such a countertop. You can also use a towel and buff the brush to further dry it. Although we do not currently sell them, brush stands are available from many other websites.

How long does a custom handle take to make?

• It takes roughly 24 hours from start to finish to make a custom brush. This includes preparing the blanks for the lathe, turning a blank into the desired handle design, and allowing the epoxy to set the knot in the handle. However, due to increased orders and our hectic schedules, please allow up to one week.

How long does a brush take to ship?

• We use USPS priority mail for all US shipments which usually takes 2-3 business days. If you would prefer another carrier, faster delivery, or are outside the US, please contact us.

Why is my brush losing hair?

• It is normal for a brush to lose a few hairs now and then. If your brush starts losing considerably more than that, please contact us so that we can take care of the issue.

What is that terrible smell?

• The "wet dog" odor is normal for a new brush and will go away with use. You can also use shampoo & conditioner, Borax and water, white vinegar, or baking soda and water to clean the brush prior to using it.

What kind of return policy do you have?

• A brush may be returned for a full refund (less shipping) at any time if it has not been used. All other returns must first be approved by Superior Brushes. A replacement brush or refund will be offered on any defects found in a brush.

If a customer has any problems with one of our products please contact us.

WE WILL MAKE IT RIGHT!